Sending your failing equipment in for depot service doesn’t have to be difficult. AbeTech’s depot service is designed to be fast and efficient for the client. Our self-service RMA request process is available 24/7, so you can do it when it’s convenient for you. Simply complete the online form and an RMA will be issued immediately.

We also provide you with status reports via email, so you know where your equipment is and, more importantly, when you can expect it back. Once we receive your failing equipment, we will provide you with a free quote on the estimated repair cost. Our flexibility doesn’t stop there. We also offer you two different payment options – flat rate or time and material – it’s your choice.

We understand how important your data capture equipment is to your operations, so we do everything we can to get it repaired and back to you as quickly as possible. AbeTech is proud of its average 3-5 day turn time on depot repairs. Our highly experienced, factory trained technicians, along with our large inventory of parts, allows us to get equipment back to you in quick order.