At AbeTech, we understand that application and hardware support is critical in real time manufacturing and distribution environments. Down time while troubleshooting or waiting for a technician to arrive on site means time and money lost. For clients requiring technical assistance that just can’t wait, we offer AbeTech Remote Management and Support (ARMS), an program designed to minimize or even eliminate costly on site labor and travel expenses. Clients who sign up for AbeTech Remote Support allow for our Log Me In Rescue utility to remotely access a client site to monitor wireless access points, mobile devices, networked printers and even applications. Granted access, we are able to manage configurations, capture error logs and remotely configure capable mobile and wired devices.